Legal information
Privacy Policy
Last updated: 1 January 2025
This policy explains how fitneerspro.com LLC collects, uses, stores and protects personal data of visitors and users of fitneerspro.com, including data submitted through contact and lead forms.
Data controller
fitneerspro.com LLC, EDRPOU 05361849, 12 Shevchenka Blvd, Office 304, Kyiv, 01001, Ukraine. Email: contact@fitneerspro.com. Phone: +380 982 404 2757. Managing Director: Thomas Meyer.
Data we collect
- Contact details from inquiry or lead forms: name, email, phone, message and cottage preferences.
- Technical data: IP address, browser and device type, pages visited, cookie and similar terminal storage data.
Purposes and lawful bases
We process data to respond to inquiries, provide cottage-comparison services, improve the website and comply with law. Bases: your consent, pre-contract steps at your request, legitimate interests and legal obligations under Law of Ukraine No. 2297-VI 'On Personal Data Protection'.
Retention
Inquiry and lead data are kept for up to 24 months after last contact, unless law requires longer. Technical logs are kept for up to 12 months.
Sharing and security
We may share data with hosting, CRM, email and analytics providers under our instructions and confidentiality duties, and with authorities where required by law. We apply technical and organisational measures against unauthorised access, loss or alteration.
Your rights
You may request access, rectification, erasure, restriction or objection, and withdraw consent. Contact contact@fitneerspro.com. You may complain to the Ukrainian Parliament Commissioner for Human Rights or apply to a court under Law of Ukraine No. 2297-VI 'On Personal Data Protection'.
Cookies and terminal storage
Non-essential cookies or similar storage that process personal data are used only with informed consent. Withdraw consent via our cookie notice or browser settings, as required by Law of Ukraine No. 1089-IX 'On Electronic Communications' and Law of Ukraine No. 2297-VI 'On Personal Data Protection'.
Consumer information and complaints
Before ordering, we provide service, price, terms, identity and complaint-procedure information under Law of Ukraine No. 675-VIII 'On Electronic Commerce' and Law of Ukraine No. 1023-XII 'On Protection of Consumer Rights'. Contact us first with complaints; you may apply to consumer-protection authorities or a court under Law of Ukraine No. 1023-XII 'On Protection of Consumer Rights'.